The British Parking Association (BPA) has been working with the Department of Health in updating parking guidelines for NHS Trusts, which have been published today.  The guidelines include case studies of good practice that other NHS Trusts are encouraged to emulate.

Kelvin Reynolds, the BPA’s Director of Policy & Public Affairs said: “We were really pleased to assist the Department of Health in producing these new guidelines.  It is an excellent document that we commend to all Trusts and parking operators to ensure they strike the right balance between being fair to patients, visitors and staff and ensuring facilities are managed effectively for the good of everyone.

 “The guidelines recognise the importance of professionalism in delivering parking services and providing a high standard of customer care, and are much aligned with our Healthcare Parking Charter currently adopted at 16 NHS Trusts.”

The new guidance has been produced to outline what measures NHS organisations should have in place and what measures can be implemented that represent good practice in car-parking strategies and also improve the overall patient and visitor experience.

 Sustainable transport measures are also discussed in detail to highlight the options that NHS organisations can use to lower dependency on single-occupancy cars, reduce parking demand, and increase accessibility to healthcare for all.

The guidance can be found on the Department of Health website.

Health Technical Memorandum 07-03 NHS car-parking management: environment and sustainability

Ends - For immediate release – Date

For further information visit the BPA Media Hub or contact the Public Affairs and Research Team direct by emailing media@britishparking.co.uk or calling: 01444 255 944 /  07788 315 625.

Notes to Editor

The British Parking Association (BPA), founded in 1970, is the largest independent professional association in Europe, representing over 700 member organisations in the parking and traffic management profession. Members range from technology manufacturers and car park operators to local authorities and theme parks.  

The BPA is dedicated to promoting and representing knowledge and standards in every type of parking facility, both on-street and off-street, and to bringing together the interests of Government, local authorities and commercial organisations, providing a forum for the exchange of information and ideas concerning parking.

Hospital Parking

The British Parking Association has long argued for the adoption by Health Trusts of a Charter which encourages best practice in delivering parking services to patients, visitors and staff and certainly, if motorists are being asked to pay for their parking, they should receive value for money through better facilities, Park Mark® accredited safer parking and effective but fair enforcement.

It is surely wrong that healthcare budgets should be used to provide parking facilities for those who choose to drive to hospital whilst there are those who arrive by public transport and continue to pay. We strongly believe that limited healthcare budgets be used to provide healthcare and that car-borne visitors should pay for the service. We also believe there should be exceptions where those with special needs should receive discounted or free parking.

But why should NHS Trusts charge for parking at their facilities? Whilst many people attending healthcare facilities, either as patients or visitors, expect car parking to be free, the limits on space, costs involved and demand for spaces means that car parking needs to be managed properly. Often the most effective way to do this is by charging for parking.

Parking in the healthcare environment needs careful thought and specialist advice to ensure that the needs of patients, visitors, staff and those with special needs are properly catered for and appropriate management arrangements put in place.