The British Parking Association (BPA) welcomes the latest Annual Report from POPLA (Parking on Private Land Appeals), which demonstrates how a truly independent appeals service can deliver for both the motorist and the parking operator.

Steve Clark, BPA Head of Business Operations said: "Since its introduction, POPLA has allowed independent redress for motorists who receive parking tickets on private land where they feel they have been treated unfairly. As noted in the report we continue to drive forward standards and this is done through our ongoing work with stakeholders including government, consumer groups and parking operators. 

“We are continuing our calls for the Parking (Code of Practice) Bill to legislate and provide a single appeals body that delivers a consistent and transparent process for all.”

The POPLA report provides a comprehensive account of the numbers of Parking Charge Notices (PCN) appealed as well as important clarification on some commonly contested topics, which everyone may find useful.  These include interpretation of the 10 minute grace period and how the Ombudsman deals with mitigating circumstances.

In 2012 the BPA launched POPLA, the first independent appeal service for tickets issued on private land, in England and Wales. The Association is actively working on extending POPLA into Scotland and Northern Ireland allowing motorists access to free independent appeals and hopes to deliver this in early 2019.

The number of appeals registered at POPLA recognises increasing consumer confidence in using the service and exercising their right to an independent appeal against any perceived unfair parking enforcement.  In parallel, we have also seen higher standards of management by parking operators in our Approved Operator Scheme.  As car ownership grows and the number of cars on Britain’s roads increases, additional demands are placed on parking, in particular on private land, due to the expansion of parking at retail and leisure parks, and supermarkets. 

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