Monday Musing: New BPA code of practice raises the bar for management of parking on private land

 

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In our 50th year as the leading association for the parking sector, we are delighted to announce that a new version of our Approved Operator Code of Practice for parking on private land has been published. In anticipation of a single government code of practice for private parking, our code includes several improvements and new clauses to help ensure that our members operating parking on private land are providing a consistently high standard of service for motorists. These improvements include guidance on grace periods, self-ticketing and soft ticketing, as well as motorist keying errors. We have also introduced an AOS operator census programme that will help us collate and consolidate data on a half-yearly basis. 

Our members’ ability and willingness to adapt and innovate with market-leading products has seen substantial improvements over the last few years. Coupled with this has been our continuing focus on developing and raising standards including the first industry code of practice which we launched in 2007. Since then we have continued to work closely with government and other stakeholders, including landowners, parking operators and consumer groups, to call for a single mandatory code, single appeals service, and standards body.

We are committed to raising standards and ensuring our members deliver the best possible service for landowners and motorists and are grateful to everyone who has contributed to improving the code, in particular members of the Advisory Panel which includes representatives from both operators and consumer/motoring organisations.

Read the new  BPA Code of Practice

The new clauses can be found here