Annual Conference 2020 Sessions Day Two

Missed our Virtual Annual Conference?

Want to watch a session again?

Looking to access event resources?

Conference recording and resources can be found below 

Day two not the day you are looking for? Check out Day one and Day three

Keynote Session

Being 'Future Ready': The big trends to drive personal growth and new revenue opportunities - Matt O'Neill

Session outline: Futurist Matt O’Neill has worked with companies all over the world to help them make sense of rapid change. In this presentation, Matt will take you through key approaches to the commercial recovery from COVID. From office upheaval to automation, he will explain the economic and social trends our sector can expect on the near horizon. And you will discover how our businesses and their leaders can become more agile and even discover new revenue streams by thinking more openly.

Slide Deck: Being 'Future Ready' - Matt O'Neill

Initiative Launch - Women in Parking

Slide Deck: Women in Parking - Jade Neville & Hannah Fuller

 Lunch and Learn

 Conduent Transportation: Combining cross-industry expertise

Section 1: The Future of Automotive Services, presented by Jean-Marie Vial
Jean-Marie is Conduent Transportation's Automotive Senior Expert, having previously worked with both Citroen and Peugeot, Jean-Marie provides automotive expertise in Conduent’s Automotive Aerospace and Manufacturing Business leading on automotive solutions for clients and supporting digital transformation projects in this area.

Section 2: Customer Experience Expectations Are Changing, presented by Sharon Smith
Sharon is a Conduent Director of Multichannel Services in Europe, supporting organisations transform document related services into digital or multi-channel outcomes, by combining traditional document communications with modern digital techniques.

Section 3: Repurposing the Kerb, presented by Matt Darst
Matt is a Conduent Transportation Director in kerbside and public safety solutions, managing their industry-leading analytics team to improve customer convenience, develop compliance management initiatives, and promote sustainability. Matt is an advocate of advanced analytics—the identification and communication of trends beyond simple reports and dashboards by data scientists—and that work has led to critical client insights and true data-driven decision-making.

Afternoon Sessions


EV revolution or multi-model evolution? This year we have faced the greatest challenge to life as we knew it, in living memory. But could it also present us with the best chance for change in the parking and mobility sector as we seek greener, cleaner and improved solutions to our transport needs?

Split into two parts with a Panel Discusion and a Breakout Meeting explore how we will EVolve with Speakers including:  

  • Daniel Brown, Policy Manager & EV Lead, Association for Renewable Energy and Clean Technology
  • Tom Buck, Group CTO and Solution Manager, Swarco
  • Fraser Crichton, Corporate Fleet Operations Manager, Dundee City Council
  • Robert Evans, CEO, Cenex - The Centre of Excellence for Low Carbon and Fuel Cell
  • Technologies
  • Phil Hack, Managing Director, EV Network
  • Philip Hoare, Head of Parking & Infrastructure, London Borough of Barnet
  • Julian O’Kelly, Head of Technology, Innovation & Research, BPA
  • Neil Swanson, Director, Electric Vehicle Association Scotland
  • Matt Western MP - Chair of the APPG on Electric Vehicles
  • Mike Woodward, Consultant

Panel Discussion
We have called on some of the key influencers across the EV sector to join us and share
their thoughts and observations on the uptake, adoption and future readiness for a carbon
free future.
Hear expert opinion from the motorist perspective as to why we’ve not yet reached the
adoption tipping point, what else needs to be done to create the necessary infrastructure to
satisfy what we hope will be rapidly increasing demand, and how legislation and policy is
helping, and hindering, the process.

Breakouts – Disruption Discussions
Be part of a series of high-speed breakouts running consecutively, contributing your ideas to
three key questions that will identify the barriers, hurdles and possible routes to successful

We would like to say a huge thank you to our sponsors



thumbnail CDER Logo Colour


Evolve session: It was surprising the depth and breadth of knowledge the panel and the participants had on this vast, interwoven and relevant topic and all agreed further discussion was required to find a way forward for the parking industry as a whole.

Timothy Thrustle, The East Riding of Yorkshire Council