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Field Service Engineer

International Parking Systems (UK) Limited (“the Company”)
Schedule: Full-Time
Location:  Winchester, UK
Date: October 2016

682 IPS-Logo-Blue-NO-Tagline

Job Overview

International Parking Systems (UK) Limited (“the Company”), is a wholly owned subsidiary of IPS Group Inc. “IPS”), based in San Diego, CA. IPS focuses specifically on selling parking technology solutions as part of its Smart Cities strategy www.ipsgroup.com. IPS is well established in the USA as a leader in smart parking technology with 250,000 smart meter devices, and is expanding into the UK market.

The Company is looking for Field Service Engineers to commission  new product installations, product configurations, and provide ongoing in-field diagnostics, repair and customer service support based out of Winchester, UK. Travel is typically scheduled during the work week although there may be instances where site visits are required during  the weekend. This is a customer facing position and requires strong communication skills along with a commitment to customer service excellence. Applicants should enjoy innovative technology, interacting with Company clients, be loyal, and take their job, the needs of the customers, and the success of the Company personally. 

If you want to be part of an exciting business, that has a history of innovation and success, please read below and apply. Cover letter and CV submission required.

 

Job Duties

  • Communicate with clients regarding  troubleshooting open service issues and to provide technical support, including both remote (phone/email) support and on-site as required.
  • Install and configure new equipment, including operating software or peripheral equipment.
  • Advise/train clients concerning equipment operation, maintenance, or client specific configuration.
  • Maintain and update service ticketing system regarding  issues and resolutions.
  • Repair, adjust or replace electrical mechanisms, components or parts.
  • Train new technical support team members.
  • Document project summaries and project completions in a timely manner.

 

Desired Skills

  • Electrical / electro-mechanical qualifications desirable
  • Proficient Internet and computer skills required
  • Effective time management and organizational skills
  • Ability to communicate both verbally and in writing with business professionals
  • Ability to execute and submit expense reports
  • Ability to work independently with little or no supervision
  • Excellent customer service skills
  • Ability to use basic computer skills to perform diagnostic testing
  • Available for stand-by and after-hours responsibility
  • Available to travel throughout the UK for support if needed
  • Ability to continually learn new product service techniques

 

Desired Experience

  • Prior Field Support/Field Technician experience highly desirable
  • Prior mechanical or electronic assembly highly desirable

 

Compensation

The successful candidate can expect to earn a salary between GBP 20 000 to GBP 30 000.     

 

About the Company

International Parking Systems (UK) Limited (“the Company”) with UK headquarters in Winchester UK, is a wholly owned subsidiary of IPS Group Inc.   IPS Group Inc., recently named a Top 5 Smart Parking Vendor in Western Europe, with global headquarters in San Diego, CA (USA).  IPS is a design, engineering, and manufacturing company focused on low-power wireless telecommunications, payment processing systems, parking technologies, and SaaS management software. An industry pioneer, IPS has been delivering smart city technology solutions for over 20 years. The company offers a fully integrated smart product suite comprised of single-space meters, multi-space pay stations, pay station upgrade kits, vehicle detection sensors, smart cash collection systems, and SaaS management software with advanced data analytics. IPS is delivering the Internet of Things (IoT) and Intelligent Parking Systems to transportation and parking operations all over the world. Visit ipsgroup.com.

 

   

 

Regional Sales Manager

International Parking Systems (UK) Limited (“the Company”)
Schedule: Full-Time
Location: To be determined
Date: October 2016

682 IPS-Logo-Blue-NO-Tagline

Job Overview

International Parking Systems (UK) Limited (“the Company”), is a wholly owned subsidiary of IPS Group Inc. “IPS”), based in San Diego, CA. IPS focuses specifically on selling parking technology solutions as part of its Smart Cities strategy www.ipsgroup.com. IPS is well established in the USA as a leader in smart parking technology with 250,000 smart meter devices, and is expanding into the UK market.

The Company is looking for a Regional Sales Manager who will report to the Director of Sales and Marketing of the Company. Applicant should be a driven sales professional that is results oriented. Applicant should be able to sell directly and is very comfortable with technology, for example, card payment technologies, wireless technology and/or smart meter applications.  Applicant should enjoy innovative technology and selling disruptive business models, be loyal, and take their job, the needs of the customers, and the success of the Company personally. 

If you want to be part of an exciting business, that has a history of innovation and success, please read below and apply. Cover letter and CV submission required.

Desired Experience & Skills:

1. 3-5 years in sales with technical aptitude and ability to understand, explain, and demonstrate software and hardware;

2. Must have excellent communication and presentation skills (written and verbal);

3. Ability to think strategically, develop strong customer relationships at multiple levels, assist in creating customer proposals, tenders and presentations, with strong execution and follow-through;

4. Preferable, but not required, to have experience in dealing with local councils and parking management operators in the market of parking and/or transportation;

5. Preferable, but not required, to have knowledge of and working experience with parking technologies, such as payment terminals, , back office data management systems, and mobile app payment applications.

 

Job Description and Responsibilities:

1. A driven, high performing sales professional responsible for achieving the  goals for the Company’s UK sales operations;

2. Provide comprehensive sales support in the preparation of quotations, PQQ’s, tenders and technical specifications;

3. Prepare monthly and quarterly sales reports;

4. Work with the Director on preparing regular presentations to UKLocal Authoriities,  and parking operators;

5. Travel to attend trade shows both in the UK and internationally;

6. Travel to USA and other potential European customers as may be required;

7. Be responsible for such other tasks as may be reasonably assigned to him/her by the Company and/or the board of the Company;

8. Seek out and promote positive PR opportunities with the customer base.

 

Remuneration

The successful candidate can expect to earn a salary between GBP 30 000 to GBP 40 000, plus bonus and benefits. Bonus shall be based on meeting/exceeding Sales and Company performance.

About the Company

International Parking Systems (UK) Limited (“the Company”) with UK headquarters in Winchester UK, is a wholly owned subsidiary of IPS Group Inc.   IPS Group Inc., recently named a Top 5 Smart Parking Vendor in Western Europe, with global headquarters in San Diego, CA (USA).  IPS is a design, engineering, and manufacturing company focused on low-power wireless telecommunications, payment processing systems, parking technologies, and SaaS management software. An industry pioneer, IPS has been delivering smart city technology solutions for over 20 years. The company offers a fully integrated smart product suite comprised of single-space meters, multi-space pay stations, pay station upgrade kits, vehicle detection sensors, smart cash collection systems, and SaaS management software with advanced data analytics. IPS is delivering the Internet of Things (IoT) and Intelligent Parking Systems to transportation and parking operations all over the world. Visit ipsgroup.com.

 

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