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10 January 2017

Motorists choosing traditional payment methods when paying for parking

New consumer research** commissioned by the BPA shows that motorists are choosing traditional payment methods over apps and new technologies when paying or searching for parking.

  • Half of motorists still prefer to use traditional cash and pay-and-display machines when paying for parking.
  • Nearly three in 10 (28%) say they do not trust new technologies available to pay for parking.
  • Only 17% have used a parking app to find somewhere to park, with nearly twice as many (31%) still preferring to find somewhere themselves.

Patrick Troy, Chief Executive of the BPA, comments: “Our previous research shows that the majority of our members feel emerging technology will change or influence their organisation and the parking profession, with nearly three quarters involved in developing or encouraging future technology in areas such as intelligent mobility.

“Whilst this new research shows that most motorists still prefer to use cash when paying for parking, the BPA's aim is to build public confidence in using newer payment technologies which can make finding places to park and paying for parking so much easier and more convenient and without the fear of something going wrong.

“The BPA will bring together consumers and our members to ensure these innovations are used in a socially responsible manner and that the public values them. New technology can make life so much easier for motorists, getting them to their destinations quicker thus reducing congestion on our roads.”

Read the press release in full.

** The research was conducted by Opinium Research amongst 2,000 UK adults (aged 18+) between 8-11 November 2016, of which 1,372 were drivers. Results have been weighted to nationally representative criteria.

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